Question 1

How long does a refit appointment take?

Accepted Answer

Most refits take 60–90 minutes including removal, deep cleanse, system clean, re-bond and style.

Question 2

Is the appointment private and discreet?

Accepted Answer

Yes. We operate from a salon suite with 24/7 security and complete privacy.

Question 3

How do I book a consultation?

Accepted Answer

Use our online booking link, call or WhatsApp us directly to arrange your consultation.

Question 4

How long does a new system fitting take?

Accepted Answer

A new fitting typically takes 2–3 hours including scalp prep, bonding, blending and styling.

Question 5

Do you offer aftercare advice?

Accepted Answer

Yes, every client leaves with tailored aftercare advice and product recommendations.

Question 6

How often should I book a refit?

Accepted Answer

We recommend every 3–4 weeks depending on lifestyle and adhesive choice.

Question 7

Will the hair system match my natural hair?

Accepted Answer

Yes. All systems are custom-colour matched and cut to blend seamlessly with your natural hair.

Question 8

Can I exercise and swim with a hair system?

Accepted Answer

Yes. With the right adhesive, systems are waterproof and secure for sports and swimming.