Privacy Policy

Last updated: 2025

At The House of Hair GB, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website, services, and products.

1. Information We Collect

Personal details (name, email, phone, address) when you make an enquiry, booking, or purchase.
Payment information (processed securely via our providers).
Technical data (IP address, browser type, device info, browsing activity via cookies).
Service records (consultation forms, treatment notes, training information).

2. How We Use Your Information

Provide and manage our services and products.
Process bookings, payments, and orders.
Respond to enquiries and provide customer support.
Send reminders, updates, or marketing (if you have consented).
Improve our website and client experience.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We never sell or rent your personal data. We may share it only with:

Trusted service providers (payment processors, booking platforms, delivery partners).
Professional advisers (accountants, legal advisors).
Authorities or regulators when legally required.

4. Data Storage & Security

Your data is stored securely and only for as long as necessary. We use appropriate technical and organisational measures to protect your information against misuse or unauthorised access.

5. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your personal data (subject to legal requirements).
Withdraw consent for marketing at any time.
Complain to the Information Commissioner’s Office (ICO).

6. Cookies

Our website uses cookies to enhance your experience, track performance, and provide targeted advertising. You can control cookie settings through your browser.

7. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy. Any changes will appear on this page with a new updated date.

9. Contact Us

If you have any questions, please contact us:

The House of Hair GB
📍 Phenix Salon Suites, Suite 216, Two Snow Hill, Birmingham City Centre, B4 6GA
📧 [email protected]
📞 07761 727604